Your timeline, tasks, notes, pages, drawings, attachments, voice notes, settings and the character's memory live in a database on your computer (or, in the web app, in your browser's storage). We do not have a copy unless you turn on cloud sync. Deleting it from the app deletes it — there is nothing of ours to delete as well.
Desktop awareness. On Windows, the character reads the title of the window in front of you to decide whether to stay quiet (for example during a call). The title is used once and discarded — never stored and never sent anywhere. It can be turned off in Settings → Desktop.
Sign-in is handled by Firebase Authentication (Google). If you sign in with a password, Firebase stores it; we never see it. If you sign in with Google, we receive your Google account's email and name.
Your account record, in Cloud Firestore (Google), holds your email, display name, @name, plan and subscription status, and — once a day while you use the app — when it last checked in, which platform it runs on and the app version. The check-in is how a paid plan is confirmed; it contains nothing from your planner. Your @name is public to other signed-in users so they can find and message you.
Clans. A clan's name, emblem, motto, member list, roles, chat messages, reactions, notes, pins and activity log are stored in Firestore and visible to the clan's members. How much of your own day they see — nothing, that you are busy, what you are working on, or the full detail of a task — is your choice in each clan's settings. When you are busy is shared as start and end times only. A clan listed in search shows its name, emblem, motto and numbers (never member names) to anybody signed in.
Direct messages are stored in Firestore and readable only by the two people in the conversation. Messages are not editable or deletable once sent, in clans or in direct messages.
Voice messages are uploaded to our storage (Cloudflare) so the recipient can play them later, and are deleted automatically after seven days. The recording is reachable by a private link that is only shared inside the conversation.
Calls, screen sharing and files go directly between the two devices. Our servers carry only the short messages that set the connection up. When a direct connection is impossible, the encrypted stream passes through a relay run by Cloudflare, which cannot read it. Files you send are never stored on our servers.
Shared tools and keys. If a clan member shares an AI key or a tool connection with their clan, it is stored in the clan and readable by its members. The app tells you this before you share one.
When you share a page as a link, a copy of it is published at fuidzy.com/s/… (stored by Cloudflare) and can be read by anybody who has the link, until the expiry you chose or until you take it down. The copy is the page's content only: before it is published, file locations, answers typed into questions, drawn signatures and ticked boxes are removed, and files, pictures and recordings are never uploaded.
The built-in AI. When you talk to the character and it uses the built-in AI, your message is sent through our gateway (a Cloudflare Worker) to an AI model provider — currently Groq. So it can answer usefully, the message goes with context from the app: things like your recent tasks, what you have asked it to remember, and what you are doing now. The gateway checks who you are and counts how many messages you have sent today; it does not store what you said. The provider processes the request to answer it under its own terms.
Your own AI key or local model. If you connect your own model, requests go from your device straight to the provider you chose (or to your own computer, for a local model), under that provider's terms. Your key is stored on your device.
Reading your screen. Only when you ask it to (for example "fui read this"), the app takes a screenshot and sends it to your connected AI model with your question. The screenshot is kept on your device only until the app closes.
We do not use your content to train AI models.
Subscriptions are sold and charged by Dodo Payments, which acts as the merchant and collects your payment details, billing address and any tax information. We never see your card number. We receive your subscription's status, renewal date and a customer reference, and keep a record of payments to your account for accounting and to handle refunds and disputes — including after the account is deleted, where the law requires it.
When you report a message, person, clan or shared page, the report — including a copy of what you reported, even if it was a private message — is stored for our team to review, and is not visible to the person reported. Who you block is stored in your account, readable only by you; the person you block is not told.
We share information with authorities only where the law requires it or to protect somebody's safety. We never sell it.
Everything travelling between the app and our servers is encrypted. Access rules on our database mean each record can be read only by the people it belongs to — your account by you, a message by the two people in it, a clan by its members. Calls are encrypted end to end between the devices.
Fuidzy is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has an account, email us and we will delete it.
When a new feature changes what is collected or who it is shared with, we update this page and the date at the top.
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